FAQs

Rules & Regulations

•The Festy Experience is Rain or Shine.  All Sales are Final.  No Refunds

•No illegal substances, NO2 or weapons are allowed into the concert grounds or camp ground.  NO2 is NOT welcome at The Festy.  We have a Zero Tolerance policy for NO2 and anyone caught with it will be turned over to Law Enforcement.

•Glass Bottles or any type of glass is prohibited in the Campground and Concert Venue with the exception of Growlers that can be filled and taken to the campground only.  No outside alcohol is allowed into the concert grounds (VABC Regulation).

•Alcohol purchased in the concert venue is NOT allowed into Devils Backbone Brewing Company and any alcohol purchased in Devils Backbone Brewing Company is NOT allowed into the concert venue.  This includes growlers filled in Devils Backbone.  Any questions, issues or feedback with this policy can be directed to the VABC.

• No Beverages, Coolers, Cans or any container that has liquid in it will be permitted in the concert grounds. The Festy Experience offers free water stations but we will allow outside water in brought in through reusable con- tainers or packs. Exceptions with this policy include anything reasonable including but not limited to food & formula for infants/small children and anyone with a medical condition. Support our vendors, Devils Backbone and the festival by enjoy ing the great food, great beer, wine and cider we will have at The Festy.

•Yard games (corn hole, ladder ball, bag toss games) are welcomed and allowed in the campground and concert venue.

•Lawn chairs will be permitted in the concert grounds but must remain behind the sound board after 4PM.  We do not have a reserved “viewing” area in in front of the stage for lawn chairs.  This area is Standing Room Only after 4PM.

•NO Pop-ups, EZ-Ups or large umbrellas in the concert grounds as these obstruct lines of site for other guests and present a safety hazard with high winds or storms.

•Small UV shade tents that do not exceed 4 feet high are allowed in the concert grounds.

•We encourage families attending to arrive with whatever items will make your day comfortable.  Small UV shade tents for children are allowed, but please do not bring something into the venue that could obstruct the site lines for other attendees and please be mindful of the space you occupy.

•Tickets will not be reissued for lost or stolen tickets that are purchased in advance online. Treat all tickets like cash.

•No loitering, tailgating or consumption of alcohol in the Day Parking area is allowed.  Any questions, issues or feedback with this policy can be directed to the VABC.

•NO UNDER AGE DRINKING WILL BE TOLERATED. Proper ID is required to consume alcohol. Any guest under 21 caught consuming alcohol or anyone over 21 that’s caught providing alcohol to underage guests will be asked to leave.

•No pets (with the exception of licensed ADA Service animals).  Any questions, issues or feedback with this policy can be directed to the Nelson County and Virginia Health Department.

•For any questions regarding ADA accessibility or for specific accommodations please email info@thefesty.com.

When will my tickets arrive?

CAMPING TICKETS (including parking, Reserved plots, Show Sherpa, & RV tickets) will be shipped weekly on or around May 1st. If you need to change your shipping address, contact Musictoday customer service at tix@musictoday.com or 800-594-TIXX.  You may also contact us for any non-ticketing related issuesinfo@thefesty.com.

Camping tickets printed on hard ticket stock will ship in weekly sweeps starting on or around May 1st and continue through Friday, October 3rd. Tickets purchased 10/2 – 10/7 will be shipped via expedited shipping method (2-day or overnight). If available tickets sold Mon., 10/7 will be offered though Will Call until noon on Wed., 10/9.

After noon on Wed. 10/9 tickets will be sold at the gate (if available).

SINGLE DAY TICKETS (including parking, shuttle, or additional ticketed actives) will NOT be shipped but send via email as PRINT-AT-HOME tickets.

Does The Festy offer children’s tickets?

Children 12 & Under are Free at The Festy Experience.  We’ve got to introduce them to the good things in life early, you know. People ages 13 and over will need a camping ticket or a single-day ticket.

Am I permitted to leave the concert grounds/campground and return?

Yes, however no “tailgating” is permitted in the day parking lots as it outside the ABC area.  If you plan to leave the campground, keep this in mind as you park and you may need to communicate with your neighbors to ensure there is a clear and unobstructed exit path.

ALWAYS keep your wristband on.  Treat it like cash.

Do you have ADA parking / camping?

Accommodations are available for ADA Camping. Please select the ADA Camping Vehicle pass option when selecting your park- ing pass and an ADA Hangtag for the festival will be shipped to you. Upon arrival a State issued handicap permit, placard, hang- tag or official local, state or federal ADA endorsement must be presented to access this area.

When will the the lineup be released?

The lineup will be released on June 1st and the schedule will be announced on August 1st.

Is there good cell service or wifi at The Festy?

The Festy Experience takes place in a rural county in the mountains of central Virginia.  Not all cell phone carriers receive service and 3/4G availability is spotty.  From our experience, Sprint and Verizon are fairly reliable however, AT&T is not.

We do not have wifi onsite.  This is part of the experience.  Unplug and enjoy the high country!

Are there showers at The Festy?

Yes. There will be shower stations in two locations this year; at Base Camp and in the family/quiet camp area.
Each camping ticket comes with 2 shower tickets.

Shower hours are Friday – Sunday 8am – 6pm.

Where can I get water and ice?

Ice will be available for purchase at Base Camp.

There will be a water truck in Base Camp everyone will have free access to fill up your water bottles/containers.  There will also be Kleen Kanteen drinking water stations in the concert grounds for your water-bottles/pint cups.

Will I need to bring my own cup/water bottle?

In an effort to reduce a massive amount of waste The Festy does not sell bottled water.
All camping ticket buyers receive a commemorative 2013 Festy pint cup. This may be used at water stations at Base Camp or in the concert grounds and when purchasing beer and cider.
If you have your own water bottle or [non-glass] pint cup that you’d like to use, you’re welcome to bring an empty receptacles into the concert grounds.

Will campfires be permitted in the campgrounds? Do you sell firewood?

  • We have received information from the Forest Service that we will be permitted to have fires this year.
    The fire protocol noted below will be in place. Please be sensitive to the land and your neighbors.
  • We encourage raised fire pits.  If you’re making your own pit, bring a shovel to remove (and then replace) dirt and stones to set around the perimeter of the pit.
  • PLEASE only clean-burning fires.  DO NOT let your fire smolder.  If we see unattended fires, we will put them out with water or sand.  A camp ground of smoldering/unattended fires leads to poor air quality.
  • DO NOT bring wood from more than 100 miles outside of Nellysford, VA.  This prevents the spread of tree blights, pests, and fungus.
  • We will have firewood for sale at BaseCamp General Store from 8am – 8pm.  You can also get it from “Houston’s Old Green & Black Ford Truck” from 8am – 10pm.  The General Store and the Ford  will be selling 10” x 10” x 18” bundles for $6

Will first aid be available at The Festy?

Yes.  There will be a 24-hour first aid tent at Basecamp, and another in the main concert grounds that will be open during performance hours, as well.

May we bring our [well behaved] dog…or other animal to The Festy?

Only certified ADA animals are permitted in the concert and campground areas. No exceptions.